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Raid
Disk Space
The amount of disk space allocated to your hosting plan. In the case
where your hosting plan allows for multiple domain hosting, this space is shared
between your domains. Although each domain will share a portion
of the disk space allocated to your plan, each domain will
have its own private directory where its files will reside. RAID
is a network storage device that employs fiber optic uplinks to the network
and also provides data redundancy. Our RAID storage devices employ a
custom RAID configuration allowing a single hard drive to fail without
customer impact. Data is stored on shelves of multiple hard drives to
ensure mass storage and redundancy in case of hard drive failure.
Hosting
Platform
The hosting platform refers to the Operating system used to host your
website. It is mentioned as this helps to identify the different plans
and the languages and technologies they support. In addition, if you
are using sample code or applications in your site, you will often find that
coding methods can differ depending on the platform.
Email
Addresses
Each hosting plan comes with a certain amount of email addresses (depending
on plan type). Mailboxes are actual email accounts on the server
where you can receive your email at, something like
you@yourdomain.com. Email addresses include forwards
or catchall addresses.
Forwards
A
Forwarding account will receive mail for the address you are
creating and forward it on to an address you specify
Catchalls
A Catchall account is used to collect mail for all e-mail addresses
that you have not created for your domain.
If you
create: bob@mydomain.com and
cindy@mydomain.com, and you made a Catchall address called info@mydomain.com
then mail addressed for anything other than bob or cindy will automatically
be delivered to info@mydomain.com
So if someone emails
webmaster@mydomain.com it will deliver that mail to the info@mydomain.com
mailbox.
Multiple
Domain Hosting
Many of our packages provide you the ability to host multiple
domains within the package. This means that you can use your web space
and email addresses for more than one domain. Each package has
a domain limit indicated in the package chart. If you have 2
domains, you can have them both be under 1 package. You can
then create separate website content directories, and separate email
addresses for each domain. Email addresses and web space is
shared among any and all domains in your package.
You can for
example have "mydomain.com" and "yourdomain.com"
placed in a single package. If your package has 10 email addresses,
you can create 3 emails for yourdomain.com and 7 for mydomain.com or
any which way you desire. Web space also follows this
logic. Web space represents total disk space you have in a
package. How it is shared among multiple domains is not a set
value. If you have 25 MB of web space, you can use that space
however you see fit among your hosted domains.
99%
Uptime Guarantee / 24/7 Network Monitoring
The 99% uptime guarantee and constant network monitoring provides you the
security and confidence that our systems are monitored to ensure proper
functionality. In the event of issues arising, Network Operations
Staff have emergency contingency plans in place to effectively deal with the
issue at hand. If our uptime guarantee is not successfully met in a
month, a compensation plan will be issued to all affected customers at the
discretion of the principals. We monitor our measured uptime to ensure
this standard is maintained.
Auto
WWW
Our system will automatically set up your site to serve when people go to
http://www.youdomain.com and also if they just enter http://yourdomain.com
FrontPage Extensions
Required if you are going to be using MS FrontPage to build and
publish your site. Frontpage extensions allows you to use
pre-configured features that MS FrontPage creates for you in your
webpage..
Perl/CGI
Required if you are going to be using Perl/CGI scripts on your
site. Examples of CGI scripts are FormMail, counters, boards,
etc.
Free
Technical Support
We provide all our technical support via email inquiry. If you have
any problems you can email our support department. All our support
inquiries are answered by our System Administrators, thus giving our
customers direct support from the creators and managers of the system.
At this time we do not have a support contact number, however all our
support inquiries are answered within 24 hours. Our current average
response time is under 2 hours.
PHP
Required if you are going to be using PHP scripts on your site.
PHP is a powerful programming language that has increased drastically in
popularity.
Server Side Includes
(SSI)
Allows you to create dynamic content for your pages. Such content
can include the current date, the file's last modification date,
and the size or last modification of other files. In its more
advanced usage, it can provide a powerful interface to CGI scripts
and /bin/sh programs.
MySQL
MySQL is the world's most popular open source database, recognized
for its speed and reliability.
Domain
Manager
Domain Manager is an advanced feature of our hosting system and is available
on all our webhosting packages. This allows you to control DNS records
for your domain. This is considered to be an advanced tool, however
with this application you can create hostnames based on your domain.
An example of its use is to be able to name workstations and servers in your
office by creating a hostname that points to the IP of your server or
workstation. You can also use this feature to create sub-sites of your
domain such as http://support.yourdomain.com
Traffic
Statistics
Traffic Statistic Reports are formulated graphical reports of your
site and its traffic trends. This system provides a marketing
analysts dream of information on visitors to your site. You
can even view past months.
Shared SSL
Same as SSL, except you would be "sharing" our SSL certificate,
hence no need to purchase a separate SSL certificate. The "SSL"
portion of your site would be a Third Level Domain, i.e: https://secure.smartwebservers.com/~yourdomain.
Note the Shared SSL does not support ASP or Cold Fusion scripting language
at this time.
Active
Server Pages (ASP)
ASP (Active Server Pages) is a programming language native to the
Windows 2000 hosting environment. Its an additional programming option
for your site. ASP features the ability to use installed COM
components, as well as perform actions with your MS Access, MySQL or MS-SQL
databases.
Cold
Fusion 5.0
Cold Fusion 5.0 is yet another programming language to offer you
additional programming capabilities for your site. Cold Fusion supports many
standard Web application functions and also allows you to interact with your
MS-Access, MySQL or MS-SQL databases. Cold Fusion is a Tag based
language.
Cold
Fusion MX
Cold Fusion MX is yet another programming language to offer you
additional programming capabilities for your site. Cold Fusion MX is the
most current version of Cold Fusion, and offers several function
enhancements from the previous version. Cold Fusion supports many
standard Web application functions and also allows you to interact with your
MS-Access, MySQL or MS-SQL databases. Cold Fusion is a Tag based
language.
Web
Based Email (WebMail Interface)
Webmail is a web based email client that allows you to access your email
even when you are away from your computer. If you are on the road, all
you need is a web browser and you can check your email remotely. To
use WebMail, simply visit: http://webmail.parafx.com
and enter in your email address and password and you will be taken into a
web based email client.
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